All hands on deck for this Grand Haven home that had a toilet on the top floor overflow and run for two or so hours.  Water traveled down affecting three total floors and eight rooms!  Our certified technicians acted quickly minimizing any further damage.  We are Here to help® day or night.

Hydro-X Xtreme Xtractor is a stand on self-propelled water extractor with variable speeds. The weight of standing on the Hydro-X allows for better extraction results. The patented Suction Roller provides both suction and compression. This forces the water to the surface then sucks it away, preventing the water from reabsorbing into the carpet and pad. One technician can operate the unit and extract 1,200 square feet of carpet and pad in under 2 hours. We know how important it is to successfully restore your property and invest in the best equipment to make it "Like it never even happened."

We have been actively involved in protecting the community from COVID-19. Our crew uses hospital grade disinfectants and follow CDC Guidelines to ensure the safety of themselves and the customer. We are "Here to Help!"

This home in Allendale, MI experienced severe damage after a wood stove in the basement caught fire. When a loss occurs, time is of the essence. Our crew was onsite that day to begin the restoration process by extracting the water used by the fire department. Trust a company that has your back!

Call Us Today – (616) 396-8180

When it comes to cleanup and restoration, there are a variety of situations that require strong industrial cleaners. This customer in Holland, MI gave us a call when they experienced a vehicle grease line break in their transportation garage. Here at SERVPRO, we have our own chemist who creates specific cleaners for all different types of jobs. Our products are regularly adjusted to perform at the highest level.

If you experience a loss resulting in the need for cleanup and restoration, do not hesitate to give us a call and see how we can help.

Call Us Today – (616) 396-8180

If your home or business experiences water damage, a lot can go into the restoration process. Such as water extraction, setting up air movers and dehumidifiers, removing beyond repair drywall, using special equipment to seek out hidden moisture, and more. When this homeowner experienced a washing machine overflow, most of the main level was affected. Once the water was removed, some of the carpet experienced staining from contents. We were able to restore the carpet "Like it never even happened"!

If you have ever experienced a house fire, you know how devastating it can be. You may be left wondering what to do. A huge part of our job here at SERVPRO of Holland/West Ottawa County is helping our customers put their lives back together. Our highly trained technicians have the experience and equipment to restore your property and put your mind at ease. Trust us to make it "Like it never even happened."

Even if something does not appear to be wet, the presence of moisture may still exist. We have the equipment to make sure that no water damage goes unnoticed! If you experience water damage, give us a call!

616-396-8180

When a water loss strikes, you must move quickly. Our highly trained employees have experience mitigating losses in order to help save you thousands of dollars in restoration. The longer a water loss sits, the more damage occurs. If you experience a loss, call a company you can trust. We will make it "Like it never even happened."

It is always our goal to restore rather than replace. When a sewer backup effected this homeowner's drywall, we carefully considered what could be dried and what had to be removed. As you can see, the amount of drywall that needed to be removed was reduced as it got further from the source. Our technicians only do what is necessary to effectively restore your property.

It is of utmost importance to ensure the safety of our crew when working on biohazard jobs such as sewer backups. Our employees have the proper training and equipment to handle any mess!

We take a lot of pride in being a company willing to go above and beyond. When this commercial facility experienced extensive water damage, plaster had to be removed. In order to protect the customer's belongings from dust, our technicians installed plastic containments. This reduced the amount of cleanup required and ensured that there was no further damage done to unaffected contents. 

When your commercial facility experiences water damage, time is of the essence. Often times the number one priority is getting back up and running as quickly as possible. With our 24 hour emergency service, we will come to the rescue in your time of need. Within 24 hours of a water loss, extensive damage begins to take place such as:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

When disaster strikes, you can count on us.

It is time to showcase a piece of equipment that does not receive as much recognition as it should. This machine is called a Hydroxyl Generator. It is used for deodorizing purposes. This piece of equipment is similar to an Ozone Generator, but different in the sense that it is safe to use in occupied areas. This prevents homeowners and business owners from being displaced while the deodorizing process occurs.

When inclement weather strikes and harsh temperatures threaten the pipes in your home or business, you may be wondering who will help if something happens. With our 24/7 Emergency Service, we will come to the rescue day or night, cold or warm, wet or dry. When you are in a bind, have no fear... SERVPRO is here.

Our technicians often work in "Less Than Ideal" conditions. A homeowner called us in to clean up and pack out a house fire in West Michigan. The fire was caused by an electrical issue and there was no heat in the home. The house was so cold that steam could be seen swirling off the heads of our technicians. 

When disaster strikes, we go the extra mile to help homeowners and business owners during this stressful time. This often means working in extreme conditions. 

Detecting water damage in your home or business can be tricky. If you experienced water damage before but never replaced the effected area, it can be difficult to decipher between old water stains and new water stains. Luckily, we have equipment that makes this possible. As you can see, the temperatures of the new water stains are far less than the temperature of the old water stain.

When a fire occurs, the damage done to your home or business can seem endless. There are a variety of different damages including soot, smoke damage, water damage, and even melted contents. If your home or business is deemed salvageable, call SERVPRO of Holland/W. Ottawa County. We will come to the rescue and ensure you understand every step of the restoration process. 

House fires often result in personal belongings being destroyed. If you experience a fire catastrophe, leave the restoration to us. We will work with you every step of the way to ensure that you are fully aware of the restoration process. Let us be the company that you can trust in your time of need.

Have Questions? Call Us Today – (616) 396-8180

When it comes to water, fire, and mold restoration, it is not uncommon for us to use a negative air machine. These machines suck in contaminated air, scrub it, and then discharge the contaminates through a hose. Here are a list of cases in which we would use a negative air machine:

-Removing musty odors after water damage

-Removing unclean air after a fire

-Removing fire extinguisher particles in the air

-Preventing the spread of airborne mold spores

Water can easily seep into hardwood floor causing the wood to warp. Just when you think this may be the demise of that beautiful flooring, we are here to help.

These black mats are laid over the wet flooring and are connected to air hoses that suck the moisture out of the floor. Do not run out to buy new hardwood floor as soon as it experiences water damage. We can help you save that hard earned cash!

A roof leak can easily turn into a much larger problem. That is the case for this family in Spring Lake, MI. The needed repairs to the roof were costing large amounts of money in wasted heat. Our technicians finished the water restoration and then went the extra mile by setting up a containment to help keep the heat in the home until spring time. That is the SERVPRO difference. 

We take pride in the ability to serve our community in a variety of ways. This year, we were a "Pot Full Patron" of the Soup For All fundraiser. This fundraiser is designed to raise funds and increase awareness for homelessness throughout the Grand Haven area. 

Sewer Backups can make a huge mess in your home or business. They result in bio-hazard situations and water damage that can lead to mold issues. When disaster strikes, call a company that you can count on. We have dealt with numerous sewer backups ranging in severity. We have the experience, skills, and equipment necessary to make it "Like it never even happened." 

CE stands for "Continuing Education." Twice a year, we host a CE course educating insurance agents on different types of restoration (Mold, Water, Fire, etc.). This deepens their knowledge and aids them in filing claims. Licensed agents need to have 24 CE credits over the course of 2 years in order to retain their license. Credits are based on how long the CE course is (4 hour course=4 CE credits). These classes are offered to our insurance agents for free and serve as a great learning opportunity. 

Each year, we participate in a variety of Fire Prevention Open Houses throughout the West Michigan area. These events inform and educate members of the community on what they can do to prevent fires and protect their families. They are also great learning opportunities for both children and adults. We attend them to encourage fire prevention education as well as inform individuals of our services. We provide people with a sense of support if any disaster were to happen to their home or business. They are then ensured that a premiere restoration company has their back.