Photo Gallery

Water Damaged Flooring in Holland, MI

These homeowners in Holland were stress-free enjoying vacation until they received a call about water damage to their home.  While they were away a supply line in the bathroom on the main level broke affecting flooring in the bathroom and kitchen.  The floor sat affected for a week making it buckle severely.  Our technicians were put to the test during demo as there were five layers of flooring!  We were able to ease their stress while they were still away, performing the water damage restoration and updating them on the process.

Saturated Pressboard Floor Turns Hazardous From Water Damage in Spring Lake, MI

While the homeowner is away the water heater will play! This homeowner's father found the water heater spraying water from the top while checking on the home in Spring Lake, MI.  The water affected the drywall walls which needed removal and weakened the subfloor from the saturation.  Our Crew Chief deemed the area a safety hazard and placed caution tape across the area to alert others of a potential safety hazard in the area.

Water Filled Subfloor in Holland, MI Home

Dishwashers are a staple kitchen appliance nowadays.  They make our daily lives easier doing dishes but when they malfunction they can cause extensive damage to our home.  The dishwasher in this Holland home had a disintegrated drain hose which the plumber believes was leaking for a few weeks before the homeowners noticed it.  The subfloor under the dishwasher was mold impacted and needed to be cut out.  Inches of dishwasher water was just sitting in the subfloor!

Mold From Extensive Water Damage in Holland, MI Guest House

Homeowners in Holland were surprised to find their guest house affected by extensive water damage from a pipe break in the ceiling.  Not using the house on a regular basis, they were not sure when the break happened.  The drywall walls and other contents were saturated.  Since proper dry out was not done, the water damage turned into extensive mold damage.  The wall displayed had cabinets installed on it which meant no airflow was able to be applied.  Our technicians safely did demo, effectively dried out the affected areas, and remediated the mold.

Unexpected Pet in Coopersville, MI Bathroom

Many of the homes that our crew help have pets such as dogs or cats.  While working on a water damage at a home in Coopersville, one of our Crew Chiefs interrupted the salad lunch of this pet turtle, Foreman.  Our Crew Chief kindly apologized after the snapping the photo and let Foreman finish munching.

Burnt Insulation in Spring Lake, MI Manufacturing Facility

This was the aftermath of a manufacturing facility in Spring Lake when we arrived on the scene.  There was significant damage to the insulation in the ceiling and walls.  Luckily their facility has a fire suppression system as this happened around 2:30 in the morning while no one was in the building.  Our team was able to remove all of the affected insulation and get them back to production quickly.

Water Bubble From Extensive Water Damage in Allendale, MI Rental House

Having a rental property is nice extra income but can be a headache as well.  This property owner found a mess after their tenants left, switching all utilities to their new home, leaving the home freezing cold.  Water pipes and cold are a disaster waiting to happen.  This damaged ceiling is from a pipe bursting in the upper level bathroom affecting all three levels of the home.

SERVPRO To The Rescue For This Grand Haven, MI Home

All hands on deck for this Grand Haven home that had a toilet on the top floor overflow and run for two or so hours.  Water traveled down affecting three total floors and eight rooms!  Our certified technicians acted quickly minimizing any further damage.  We are Here to help® day or night.

Nicotine Dripping In Robinson, MI Farm House

Smoking in your home creates a yellowish discoloration on your walls and ceiling.  Besides the look being unsightly, the tar and nicotine are potentially dangerous, as thirdhand smoke on surfaces can pose potential issues for inhabitants.  This farm house in Robinson suffered a severe water damage creating secondhand moisture in the whole home.  That moisture grabbed the tar and nicotine on the wall resulting in long drips.

Mold Growth From Tub Leak in Nunica, MI

This homeowner in Nunica discovered her upstairs tub was leaking after noticing bubbling of the ceiling and wall in the bathroom below.  While removing the affected drywall one of our Crew Chiefs discovered mold growth starting on the drywall wall due to the plastic vapor barrier holding moisture on the wall.  Most water damage jobs that involve a slow leak turn into mold remediation as well.  Our technicians are trained to handle all scenarios to keep you and your home safe.

Water Staining in West Olive Home

Our goal is always remediation before removal.  In some instances the damage settled and is too much for remediation.  This home in West Olive had multiple frozen pipes burst when they were away on vacation.  Water sat on contents and structure for an extended period of time without being dried properly causing heavy permanent water staining.  These items were unfortunately unsalvageable. 

Mold Growth From Excessive Insulation in Grand Haven, MI Home

When looking to purchase a new home, never skip the home inspection.  We receive many calls from buyers and sellers that mold was found or potentially found in the attic during their home inspection.  This home in Grand Haven had an excessive amount of insulation blown into the home covering the soffit and vents with insulation causing it to not breath well and growing mold. Call in the cleanup team to help make mold damage "Like it never even happened."

Water Filled Light Bulbs in Holland Condo

Condo living has its ups and downs.  This condo owner in Holland, MI was surprised to see water on their kitchen floor at six in the morning.  The ice maker in the unit above them had a leak and traveled through their kitchen light fixture.  Our technician never knew light bulbs could fill with water!

Sewer Backup in Allendale Home

Sewer backups can contain viruses, bacteria, and other microbes that can cause serious illnesses.  These should be handled as an emergency but life happens.  This home in Allendale has a sewer backup that sat for almost three weeks.  At one point the water reached almost six inches high.  Mold thrives on damp and wet surfaces, as you can see in this photo.  Our trained technicians were able to quickly and safely decontaminate and remediate the affected areas.

Call the professionals that you can trust after a sewer damage, 616-396-8180

Water Damage to Wood Floor in Grand Haven Condo

Many new refrigerators have ice and water dispensers which means a water line is attached.  These lines should last for many years, but they can start to leak.  This condo owner in Grand Haven figured out their fridge water line was leaking after their hardwood floor which is glued down to concrete subfloor swelled and formed a hole.  Our technicians were able to dry out the rest of the hardwood floor, which the owners were very appreciative of.

Mold Growth After Garage Fire in Zeeland, MI

This home in Zeeland had their garage catch fire; the fire department put it out with water.  When you think of a fire you normally do not think of mold.  Mold growth can start to grow on damp surfaces within 24 to 48 hours.  This drywall sat saturated until we could start work.  Our technicians are trained to properly handle and dispose of moldy items.  If you discover a mold problem in your home or business, leave it to the professionals, we are Here to Help.

No Job Is Too High For SERVPRO!

A manufacturing company in Grand Haven, MI suffered major soot damage from a vehicle fire inside of the garage portion of their building.  Boom lifts were needed to clean the 20 foot ceilings.  This photo is during the cleaning process.  We make disasters "Like it never even happened."

Sewer Backup in Holland, MI

This homeowner knew to call SERVPRO of Holland/W. Ottawa County when their basement filled with two feet of sewer water after a back up.  This should be considered an emergency situation and dealt with as quickly as possible.  We are available 24 hours a day, 365 days a year, so do not hesitate to call!

Soup For All Committee Grateful For Donation

Our Marketing Manager, Colleen Gibson, has been a Committee Member with Soup For All for the past 5 years. Yesterday they were the recipient of Tri-Cities Women Who Care. This generous donation will change the lives of so many in our community!

SERVPRO to the rescue!

This homeowner in Holland, MI decided to leave it to the experts and called SERVPRO of Holland/W. Ottawa County after ice broke the skylight in their breakfast nook area. Ice and glass covered their wood table, bench, rugs, and carpet.  Our technician was able to use a shop-vac for the majority of the cleanup and then sprayed SERVPROXIDE on a rag and wiped off the wood table and bench.  

We've been busy!

With high waters and flooding we have been busy! Here's one of our vans packed full of equipment from completed jobs. You're looking at 52 air movers, 7 dehumidifiers, 2 garbage cans, hepa vac, shop vac, plastic, dehumidifier trays (in case of a leak), brooms, and other tools needed on job sites.

Hydro-X Xtreme Xtractor

Hydro-X Xtreme Xtractor is a stand on self-propelled water extractor with variable speeds. The weight of standing on the Hydro-X allows for better extraction results. The patented Suction Roller provides both suction and compression. This forces the water to the surface then sucks it away, preventing the water from reabsorbing into the carpet and pad. One technician can operate the unit and extract 1,200 square feet of carpet and pad in under 2 hours. We know how important it is to successfully restore your property and invest in the best equipment to make it "Like it never even happened."

Ceiling Bubbles After Water Damage

Many people do not realize that water damage doesn't necessarily mean just wet carpet or drywall. This homeowner in Spring Lake, MI returned home to find the supply line to the toilet in the master bathroom had broken. The damage happened while the homeowner was gone overnight and most of the main level and basement were flooded. The moisture and humidity in the home began causing the ceilings to bubble and cave in. Water damage can do some crazy things!

COVID-19 Decontamination

We have been actively involved in protecting the community from COVID-19. Our crew uses hospital grade disinfectants and follow CDC Guidelines to ensure the safety of themselves and the customer. We are "Here to Help!"

Wood Stove Catches Fire

This home in Allendale, MI experienced severe damage after a wood stove in the basement caught fire. When a loss occurs, time is of the essence. Our crew was onsite that day to begin the restoration process by extracting the water used by the fire department. Trust a company that has your back!

Call Us Today – (616) 396-8180

Severe Fire Damage Caused By Oven

Appliances have the ability to easily start a fire. This renter in Grand Haven experienced serious damage when their oven caught fire. Rooms and other apartments that weren't completely destroyed experienced smoke and soot damage. 

Returning Home To Mold

Water damage has a way of creating some serious issues. When this homeowner returned from a 3 week vacation, the upper level of their condo was filled with mold. It turned out that water damage had affected their bathroom and bedroom, sitting long enough to generate mold growth. Knowing how dangerous it can be to your health and how quickly it can spread, they called us immediately. If you discover a mold problem in your home or business, we are here to help.

If You See Signs of Mold,
Call Us Today – (616) 396-8180

Your First Call

When it comes to commercial fires, often times your main priority is to get back up and running as quickly as possible. This West Michigan business experienced smoke and soot damage when a connecting business caught fire. They called us immediately to get the restoration process going. We were on-site that day to analyze the damage and begin laying out the plan to restore the business as soon as possible. 

House Fire Melts Lamp

A fire can do serious damage to your home or business. It has the ability to severely damage both structure and contents. This homeowner experienced a fire that began in a bedroom. Luckily, the homeowner shut the door to contain the fire and prevent further damage until first responders arrived. The fire severely damaged the bedroom and hallway resulting in large quantities of soot and melted contents. Fire damage restoration is meticulous and should only be performed by professionals. We have the equipment and experience to successfully restore your property.

Call Us Today – (616) 396-8180

Grease Line Break

When it comes to cleanup and restoration, there are a variety of situations that require strong industrial cleaners. This customer in Holland, MI gave us a call when they experienced a vehicle grease line break in their transportation garage. Here at SERVPRO, we have our own chemist who creates specific cleaners for all different types of jobs. Our products are regularly adjusted to perform at the highest level.

If you experience a loss resulting in the need for cleanup and restoration, do not hesitate to give us a call and see how we can help.

Call Us Today – (616) 396-8180

Water Damage & More

If your home or business experiences water damage, a lot can go into the restoration process. Such as water extraction, setting up air movers and dehumidifiers, removing beyond repair drywall, using special equipment to seek out hidden moisture, and more. When this homeowner experienced a washing machine overflow, most of the main level was affected. Once the water was removed, some of the carpet experienced staining from contents. We were able to restore the carpet "Like it never even happened"!

Burnt Clothes

If you have ever experienced a house fire, you know how devastating it can be. You may be left wondering what to do. A huge part of our job here at SERVPRO of Holland/West Ottawa County is helping our customers put their lives back together. Our highly trained technicians have the experience and equipment to restore your property and put your mind at ease. Trust us to make it "Like it never even happened."

Mold On Wall

Mold has the ability to grow in a variety of different places. If you are a homeowner or business owner, one of the last things that you want to discover is mold growth. Mold can easily spread and can be difficult to get rid of. If you discover mold in your home or business, give us a call.

Disaster Recovery

There is no job too big for us to handle. We have an extensive amount of resources and personnel at our disposal to handle any size job. If your commercial facility experiences and large loss, we can get you back up and running as quickly as possible. You can trust us to make it "Like it never even happened."

Mold Containment

Our technicians are highly trained when it comes to mold mitigation. Plastic containments are set up to prevent the spread of spores during the mitigation process. If you have a mold problem, call the professionals!

Flooded Church

Walking into your facility and finding two levels filled with water doesn't make for a good day. This church in Grand Haven, MI experienced extensive flooding when a coffee maker began spraying water. The damage was so severe that there was enough standing water in the parlor to see the reflection of the lights on the ceiling. If you experience water damage, we are here to help!

Soot Covered Bathroom

A fire can easily leave your home filled with a thick layer of soot. If this soot is not cleaned correctly, it can do more harm than good to your home. If you experience fire damage, we are here to help! Our highly trained technicians have extensive experience with fire damage and restoring as much of your property as possible.

Soot Web

Many individuals wonder why after a fire, most of the soot webs reside in the corner's of the ceiling. In reality, most soot webs can be found on the ceiling since that is where it was cooler during the fire. Smoke/soot circulate towards cooler areas of a room which is typically the perimeter of the ceiling. The soot then clings together creating chains that resemble a spider web.

Paint Bubble

There are a variety of damages that can result from a fire. This homeowner experienced the paint on their walls begin to bubble from the extreme heat.

Rapid Mold Growth

Mold has the ability to grow and spread rapidly. This homeowner in West Michigan discovered mold in two bedrooms and a bathroom after a water loss. Mold has the ability to cause serious health concerns and should be handled by professionals.

Delaminated Carpet

This homeowner in Holland, MI experienced water damage after their sump pump malfunctioned. The malfunction was caused by the homeowner's cat dropping a ping pong ball into the pit. The flooding caused the carpet to remain wet long enough for the bonding agent between the secondary and primary backing of the carpet to break down.

High Water Table Flooding

If you live in an area with a high water table, you have probably experienced water damage to your home at some point. This homeowner's basement began to flood when their sump pump failed. They placed submersible pumps in their backyard to pump out some of the standing water and prevent further damage.

Residential Sink Leak

When a sink leaks in a kitchen with hardwood floors, bad things tend to happen. A water loss has the ability to cause a large amount of damage in a very short amount of time. If you experience water damage, we are here to help!

Moisture Meter

Even if something does not appear to be wet, the presence of moisture may still exist. We have the equipment to make sure that no water damage goes unnoticed! If you experience water damage, give us a call!


Flooded Marina

When it rains it pours! The large amount of rain we have received this spring/early summer caused water to back up into this local marina. We were able to get the water extracted and facility dried as quickly as possible so they could re-open for business.

Emergency Water Loss

When a water loss strikes, you must move quickly. Our highly trained employees have experience mitigating losses in order to help save you thousands of dollars in restoration. The longer a water loss sits, the more damage occurs. If you experience a loss, call a company you can trust. We will make it "Like it never even happened."

Soot Throughout Home

Smoke and soot have the ability to easily make its way through your home. When this Grand Haven homeowner experienced a furnace puff-back, even areas that didn't seem effected were littered with soot. Attempting to clean the soot yourself can result in further damage to your home. We have the training and equipment to restore rather than replace.

Have Questions? Call Us Today – (616) 396-8180

Removing Wet Drywall

It is always our goal to restore rather than replace. When a sewer backup effected this homeowner's drywall, we carefully considered what could be dried and what had to be removed. As you can see, the amount of drywall that needed to be removed was reduced as it got further from the source. Our technicians only do what is necessary to effectively restore your property.

Pipe Break Causes Major Water Loss

Nobody wants to receive a phone call while on vacation to learn that a pipe broke in their home. A pipe break that isn't immediately discovered can be devastating. The ceiling began to fall in and the wood floor buckled as the water made its way through the different levels of the home. Water will find the lowest point that it can reach, and this home was an unfortunate example of that.

Have Water or Flood Damage?
Call Us Today – (616) 396-8180

Ice Dam Results In Roof Leak

A West Michigan homeowner experienced an ice dam that resulted in a roof leak. The leak heavily effected the ceiling, walls, and carpet of the home. In order to properly dry the water damage, the drywall had to be removed. Once the structure is fully dried, the drywall is replaced.

PPE For Sewer Backup

It is of utmost importance to ensure the safety of our crew when working on biohazard jobs such as sewer backups. Our employees have the proper training and equipment to handle any mess!

Ceiling Falling In

If a water loss can be contained to one level, that often results in far less damage than a multiple level loss. When water begins seeping through to another floor, the ceiling will begin to fall in creating an additional mess.

Wilted Fan With Mold

Just when you think you have seen it all. This West Michigan homeowner experienced a pipe break that left their house filled with water and high humidity. This water loss resulted in a large amount of damage including this fan that had wilted from the moisture. The humidity in the home was so high that mold began to quickly appear on a variety of surfaces, including the top of the fan blades.

Protective Containment

We take a lot of pride in being a company willing to go above and beyond. When this commercial facility experienced extensive water damage, plaster had to be removed. In order to protect the customer's belongings from dust, our technicians installed plastic containments. This reduced the amount of cleanup required and ensured that there was no further damage done to unaffected contents. 

Faster To Any-Sized Disaster

When your commercial facility experiences water damage, time is of the essence. Often times the number one priority is getting back up and running as quickly as possible. With our 24 hour emergency service, we will come to the rescue in your time of need. Within 24 hours of a water loss, extensive damage begins to take place such as:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

When disaster strikes, you can count on us.

Warped Wood Ceiling

Moisture and a wood ceiling are not a good combination. When a boiler pipe burst, a mixture of standing water and condensation caused this homeowner's wood ceiling to warp. The ceiling was not salvageable and had to be removed to further dry any remaining moisture.

Condensation On Ceiling

A variety of different things can follow a pipe break. It is not uncommon for condensation to be produced by a pipe carrying hot water. A residential boiler line burst produced condensation all throughout the home, further effecting the drywall and ceiling.

Pipe Burst

As a homeowner, this is never a site that you want to see. The boiler line had burst while the homeowners were out of town, resulting in a large amount of damage. By the time the break was discovered, enough damage had occurred to require extensive demolition of effected drywall and ceiling.

Tree Branch Through Roof

Violent wind storms can bring about severe damages to your home or business. This homeowner experienced a tree branch puncture a hole in their roof. Water began to flow through the hole in the attic resulting in damage to the interior of the home.

Crawl Space Pipe Break

When a pipe breaks in a crawlspace, it isn't as noticeable as a pipe break in a kitchen. That is the case for this West Michigan homeowner. Before the water was shut off, the break had created 3-4 inches of standing water in the crawlspace. Regularly inspect your home, especially during the winter months, to ensure nothing goes unnoticed. If you discover a broken pipe, we are here to help!

Pipe Break In Educational Facility

Commercial facilities experience accidents regularly. The question is whether or not they can handle it in-house. This educational facility experienced a pipe break that flooded a classroom beyond the point of an easy cleanup. If you experience water damage that is too much to handle, call SERVPRO of Holland/W. Ottawa County.

Call Us Today – (616) 396-8180

Water Heater Pipe Break Causes Mold

When you think of a pipe break causing mold damage, you typically assume it wasn't dried promptly or correctly. That is not the case for this West Michigan commercial facility. A water heater pipe busted resulting in hot water spewing everywhere. The amount of moisture produced through steam and standing water caused mold to grow very quickly.

Paint Bubbling

Water damage can cause some interesting things to happen. We are often thankful when effected areas are brick or cement since it usually means less damage. Although this room was concrete, the paint began to bubble due to the water and high humidity.

Water Damages Floor

During this season of roof leaks and broken pipes, one thing is certain. Water can and will destroy everything in its path. Hardwood floor will often begin to warp when it experiences water damage. We have the equipment to help prevent you from draining the bank account on new flooring.

Hydroxyl Generator

It is time to showcase a piece of equipment that does not receive as much recognition as it should. This machine is called a Hydroxyl Generator. It is used for deodorizing purposes. This piece of equipment is similar to an Ozone Generator, but different in the sense that it is safe to use in occupied areas. This prevents homeowners and business owners from being displaced while the deodorizing process occurs.

Warping Floorboards

It does not take long for water damage to begin taking a toll on your home or business. This West Michigan homeowner had a pipe break in their kitchen while gone on vacation. The water quickly spread throughout the home resulting in serious damages including warped floorboards. When disaster strikes, time is of the essence.

24 Hour Emergency Service

When inclement weather strikes and harsh temperatures threaten the pipes in your home or business, you may be wondering who will help if something happens. With our 24/7 Emergency Service, we will come to the rescue day or night, cold or warm, wet or dry. When you are in a bind, have no fear... SERVPRO is here.

No Heat? No Problem.

Our technicians often work in "Less Than Ideal" conditions. A homeowner called us in to clean up and pack out a house fire in West Michigan. The fire was caused by an electrical issue and there was no heat in the home. The house was so cold that steam could be seen swirling off the heads of our technicians. 

When disaster strikes, we go the extra mile to help homeowners and business owners during this stressful time. This often means working in extreme conditions. 

Water Damage Detection

Detecting water damage in your home or business can be tricky. If you experienced water damage before but never replaced the effected area, it can be difficult to decipher between old water stains and new water stains. Luckily, we have equipment that makes this possible. As you can see, the temperatures of the new water stains are far less than the temperature of the old water stain.

Melted Mess

When a fire occurs, the damage done to your home or business can seem endless. There are a variety of different damages including soot, smoke damage, water damage, and even melted contents. If your home or business is deemed salvageable, call SERVPRO of Holland/W. Ottawa County. We will come to the rescue and ensure you understand every step of the restoration process. 

Holiday Popcorn Delivery

During the holiday season, we like to deliver a little treat to local businesses, chamber's, insurance agencies, educational institutions, and more. We enjoy being the ones to help brighten up somebody's day. 

Fire Destroys Belongings

House fires often result in personal belongings being destroyed. If you experience a fire catastrophe, leave the restoration to us. We will work with you every step of the way to ensure that you are fully aware of the restoration process. Let us be the company that you can trust in your time of need.

Have Questions? Call Us Today – (616) 396-8180

Fire Melted Laptop

A fire does not only effect where you live, but also the things that you own. This house fire began in the basement and slowly worked its way up upward charring everything in its path. One of their total loss items is this laptop, which had been so severely effected that the keys began to melt and curl. 

High Humidity Causes Mold

When you experience a water loss in your home or business, it is not uncommon for you to have an increase in humidity. This family was experiencing a leak from their water heater that they were not aware of. They had begun discovering moldy shoes throughout their home and was not sure why. After multiple humidity tests and searching the home using thermal imaging devices, we discovered the water heater leak. This was producing large amounts of humidity that was enough to initiate mold growth. 

If you detect random mold throughout your home or business, it is very likely a water loss is causing it. 

Negative Air Machine

When it comes to water, fire, and mold restoration, it is not uncommon for us to use a negative air machine. These machines suck in contaminated air, scrub it, and then discharge the contaminates through a hose. Here are a list of cases in which we would use a negative air machine:

-Removing musty odors after water damage

-Removing unclean air after a fire

-Removing fire extinguisher particles in the air

-Preventing the spread of airborne mold spores

Roots Cause Sewer Backup

There are numerous different causes for sewer backups; however, a very common one is root intrusion in the pipe. Roots will often enter through joints or gaps between pipes. They feed off the moisture from the sewer pipe and will multiply and expand. This often results in a blockage, causing a sewer backup.

Drying Hardwood Floor

Water can easily seep into hardwood floor causing the wood to warp. Just when you think this may be the demise of that beautiful flooring, we are here to help.

These black mats are laid over the wet flooring and are connected to air hoses that suck the moisture out of the floor. Do not run out to buy new hardwood floor as soon as it experiences water damage. We can help you save that hard earned cash!

Water vs. Ceiling Tiles

This West Michigan business had storm damage that flooded multiple floors of the building. The water seeped through the floor and soaked the ceiling tiles on two different floors. 

SERVPRO of Holland/West Ottawa County responded rapidly and not only dried up the building, but cleaned up the mushy, broken tiles that littered the carpet. 

Hidden Mold On Drywall

Mold will often grow in crooks and crannies that may be hard to locate. This residential mold growth was taking place on the drywall behind a water heater. If you are experiencing a mold problem, call SERVPRO of Holland/West Ottawa County immediately. We always put your health and safety first.

If You See Signs of Mold, 
Call Us Today – (616) 396-8180

Roof Leak Containment

A roof leak can easily turn into a much larger problem. That is the case for this family in Spring Lake, MI. The needed repairs to the roof were costing large amounts of money in wasted heat. Our technicians finished the water restoration and then went the extra mile by setting up a containment to help keep the heat in the home until spring time. That is the SERVPRO difference. 

Soup For All

We take pride in the ability to serve our community in a variety of ways. This year, we were a "Pot Full Patron" of the Soup For All fundraiser. This fundraiser is designed to raise funds and increase awareness for homelessness throughout the Grand Haven area. 

Sewer Backups

Sewer Backups can make a huge mess in your home or business. They result in bio-hazard situations and water damage that can lead to mold issues. When disaster strikes, call a company that you can count on. We have dealt with numerous sewer backups ranging in severity. We have the experience, skills, and equipment necessary to make it "Like it never even happened." 

CE Courses

CE stands for "Continuing Education." Twice a year, we host a CE course educating insurance agents on different types of restoration (Mold, Water, Fire, etc.). This deepens their knowledge and aids them in filing claims. Licensed agents need to have 24 CE credits over the course of 2 years in order to retain their license. Credits are based on how long the CE course is (4 hour course=4 CE credits). These classes are offered to our insurance agents for free and serve as a great learning opportunity. 

Grease Fires

Cooking is the leading cause of house fires by a wide margin according to Using grease tends to make cooking even more dangerous. If you experience a grease fire, there are two main ways to resolve the situation. The first is to take away the oxygen. The only way fire can continue to burn is if it has access to oxygen. If you put a lid on the pot or pan that is on fire, the fire will begin to die. The second is to remove the heat source. This means to either move the pot or pan to an unlit burner or turn the burner off. DO NOT, under ANY circumstance, attempt to put the fire out using water. This picture demonstrates what a small grease fire can evolve to when water is used to extinguish. 

Fire Prevention Open Houses

Each year, we participate in a variety of Fire Prevention Open Houses throughout the West Michigan area. These events inform and educate members of the community on what they can do to prevent fires and protect their families. They are also great learning opportunities for both children and adults. We attend them to encourage fire prevention education as well as inform individuals of our services. We provide people with a sense of support if any disaster were to happen to their home or business. They are then ensured that a premiere restoration company has their back. 


When it comes to mold remediation, a containment of the exposed area is required to prevent the spread of the mold spores. Mold can effect everybody different depending on health conditions and reactions. Some individuals can have asthma attacks or worse with a small mold presence. Since mold can raise major health concerns, it is not something that we take lightly. That is what sets SERVPRO of Holland/W. Ottawa Co. apart. Our technicians are highly trained in mold remediation and containment, ensuring you nothing short of the highest quality of service. 

Storm Damage in Muskegon, MI

Storms can strike at any time without much warning. When they do, the aftermath can be nothing short of costly. This business had multiple offices fill with water and knew to call SERVPRO immediately. When disaster strikes, we'll be there!

Commercial Business Interruption from Water Damage

Anytime your Business is interrupted with a Loss, whether it be from an ice maker water line like the loss pictured OR inclement weather that brings Wind, Rain and Flooding, you feel like there is a personal storm raging. The hours spent dealing with a loss means less productivity and loss of revenue. SERVPRO of Holland/W. Ottawa County is #Heretohelp

Call Us Today (616) 396-8180

MOLD Found in Utility Closet After Water Heater Leak

This is a residential home that had a water heater recently replaced in a finished utility closet. During installation, the water heater had a small leak. The water damage was not dried properly resulting in MOLD REMEDIATION SERVICES. SERVPRO of Holland/W. Ottawa County was onsite to evaluate the loss and put a protocol together to remediate the mold. Helping to make it "Like it never even happened."

Latest Technology

Equipment and Technology are ever-changing tools that our technicians use which allows them to restore a property to preloss condition effectively and quickly while documenting before, during and after pictures, daily notes and progress reports, etc. Whether it's a small office suite or a multiple story High-Rise, we are here to help. 

Call SERVPRO of Holland/W. Ottawa County 616-396-8180 for all your Cleanup and Restoration needs.

Fire Damage Causing a Thick Layer of Soot on Every Flat Surface

When a fire damage happens, we recommended that you limit the foot traffic in the home to prevent soot particles from being transferred to areas of the home not effected with soot damage. This also helps prevent particles from embedded in the carpet. The use of clean towels or old linens on high traffic areas is very helpful as well.

Call SERVPRO of Holland/W. Ottawa County (616) 396-8180

Bathroom Counter Covered in a Layer of Soot

The soot damage in shown in this bathroom was caused by faulty wiring in a dehumidifier. The wiring smoldered filling the home with black smoke leaving behind a thick layer of soot on every flat surface. To protect the chrome fixture in this bathroom, it's recommended that you clean and apply a light coat of petroleum jelly or oil. Call SERVPRO of Holland/W. Ottawa County 616-396-8180. We are always Here to Help.

Soot Damage Dining Room Table

At first glance you might not see anything wrong with this picture, until you notice the light brown circle in the middle of the table. That's the original color of wood before a fire smoldered causing major soot damage in this home. Every flat surface was covered in soot. SERVPRO of Holland/W. Ottawa County was here to help in a matter of hours to mitigate the damages, meet with the adjuster and come up with a plan of action to help make this loss "Like it never even happened".

Unmistakable MOLD

Regardless of the "type" of MOLD you discover in your home or business, use caution. Many mold types cause irritation or allergens. Do not disturb or touch the MOLD. The best thing to do is contact SERVPRO of Holland/W. Ottawa County 616-396-8180 and stay out of the area where MOLD is present. 

Commercial Construction Project

When an unexpected Water Damage delays a major commercial project, SERVPRO of Holland/W. Ottawa County responded immediately to mitigate the damages to ensure the project gets back up and moving forward in a timely manner. SERVPRO of Holland/W. Ottawa County has the training, experience and equipment to handle any size Water Loss.

Commercial Water Damage or Flooding? Call Us Today (616) 396-8180

Sump Pump Failure Due to Excessive Rainfall in February

This family experienced a Sump Pump Failure during heavy rainfall in February. The finished family room with carpet, drywall and trim at one time had 5 inches of standing water. 

Ceiling Fell in After Water Damages Home

This is a picture of a garage ceiling that has fallen in due to a water damage in the home. You can see drywall and insulation hanging from the ceiling as well as puddles of water on the concrete. 

Refrigerator Water Line Leak causing Hardwood Floor Damage

During the night, the refrigerator line to the ice maker broke causing damage to the hardwood flooring in this home. You can see water marks and warping between each plank from the water being absorbed into the wood. 

Jeremy Hoekwater Celebrates 20 Yrs of Excellent Service

Jeremy Hoekwater started with SERVPRO of Holland/W. Ottawa Co. as a 20 Yr Old Kid on our Production Crew immediately showing Leadership Skills that moved him into the role as Operations Manager 5 short years later Running the Company! Jeremy is Certified in ALL Areas (Mold, Fire, Water, Sewer, Biohazard, etc) and is active in Every Aspect of the Company. Thank you, Jeremy, for 20 YRS of Excellent Service! You are appreciated beyond words!

Soot Damage Caused by Dehumidifier Malfunction

The dehumidifier that was hard wired into this home malfunctioned pushing soot thru the duct work completely covering every flat surface of this three story vacation home. SERVPRO of Holland/W. Ottawa Co. Professionals were able to inventory and pack out the contents, complete the content cleaning off-site and restore the structure. 

Foam Used in Residential Fire

This residential fire started from a dryer malfunction in the basement level of the home. As you can see in the photo, the local fire department used foam to suppress the fire which left about 2" of foam/water in the lower level. SERVPRO of Holland/W. Ottawa Co. Professionals were able to restore the home from the fire and water damage left behind.

Desiccant Dehumidifier Used at a Commercial Water Loss

When a water damage happens in your commercial property, you can count on SERVPRO of Holland/W. Ottawa Co. to have the manpower and resources available to help. This is a large commercial water loss in the offices of a manufacturing company. We used a desiccant dehumidifier to remove the humidity from the air.

Unexpected Storm during Holidays

No matter what time of year it is, when storms hit West Michigan, it's unexpected and devastating to businesses and homeowners alike. At SERVPRO of Holland/W. Ottawa Co., we are always ready to help no matter what size loss it is. We work with homes that have one or two rooms effected to condos in a 7 story tower. No job is too small or TOO LARGE for SERVPRO of Holland/W. Ottawa Co. to handle.  Emergency services are available 365 days a year 24 hours a day. Call SERVPRO of Holland/W. Ottawa Co. for all your restoration and cleaning needs. 

Equipment for ANY Size job during Storm

Storms that move thru West Michigan cause major damage to structures of all sizes. The equipment shown was taken in a 7 story condo structure located right off the Lake. The storm caused pipes to freeze in the 7th floor condo flooding all 7 floors. SERVPRO of Holland/W. Ottawa Co. can handle your loss no matter what size it is. We have the equipment accessible to get the job done without delay.  

Commercial Restoration

Whether your commercial property has a small water leak, major fire damage or need mold remediation services, SERVPRO of Holland/W. Ottawa Co. is ready to make you our priority. We are available 24 hours a day to get your Holland & West Ottawa County business back up and running.

Fire in an Industrial Structure

SERVPRO of Holland/W. Ottawa Co. can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. We have the training, experience, and equipment to handle large commercial losses such as the fire loss shown in the picture. 

Fire in a Commercial Building

This picture shows SERVPRO technicians on lifts cleaning soot off of the 23 foot high ceilings after a fire loss inside this commercial property. SERVPRO of Holland/W. Ottawa Co. has the training, experience, and equipment to handle large commercial fire damage emergencies.

Raw Sewage Inside Office Space

Looking at this picture, you might think this looks like MUD but it's NOT.  It is RAW SEWAGE. Imagine this contamination in your office space. This water is grossly unsanitary so avoid direct contact. Special training and equipment is necessary to safely clean this type of contamination. 

Sewage Backup or Toilet Overflow? Call Us Today – (616) 396-8180

DPW Lift Station Sewer Back Up

The Lift Station in this Department of Public Works facility went out filling the garage (as shown in this picture) and main offices with raw sewage. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. Sewage backup should be considered an emergency and dealt with as quickly as possible. Call SERVPRO of Holland/W. Ottawa Co. if you have experienced any size SEWER Back-Up.

Mold Demo in a Residential Home

This is a residential home covered from top to bottom in mold. The home had been closed up for an undisclosed amount of time. Our technicians wore Personal Protection Equipment while working at this property at all times. This picture shows the technicians in the tear out state of the job. If this looks familiar, call SERVPRO of Muskegon & Holland/W. Ottawa Co. 231-733-7601/616-396-8180

Wood Floor Drying Mats

This residential home had a water loss effecting the hardwood floors in their kitchen. Using the Wood Floor Drying Mat system, we were able to remove the moisture from the hardwood floors. The homeowners were happy with the results of the drying mats and relieved that the floors did not have to be replaced.

Ice Formation Outside Window of Residential Home

Ice formations from the window down the side of this home was an indication that something was wrong at this seasonal home. Snow covering the vent to the furnace caused this home to lose heat resulting in frozen pipes and hundreds of gallons filling the home.  SERVPRO was on-site quickly to assess damages working to make it "Like it never even happened". 

Burst Pipes in Residential Home in the Dead of Winter

This seasonal home lost heat during the dead of winter causing pipes to freeze and burst flooding the home with thousands of gallons of water.  Temperatures reaching below 32 degrees freezing the flowing water putting a layer of ice over everywhere the water traveled.  This pic is of a bed where you see inches of ice over the comforter, mattress, bed post and floor. We were able to get onsite once heat was restored to start the mitigation process working to make it "Like it never even happened".

Tree Branches Puncture Residential Roof during Storm

This was the effects of Tree Branches that punctured holes thru a residential roof.  You can see the holes in the drywall and the water marks from the storm. That's the water you see. What about the WATER YOU DON'T SEE in the attic, insulation, walls, etc. We were able to get on site shortly after the trees were removed to start the water remediation quickly to reduce damages and help make it "Like it never even happened". 

Ground Water & Mud Flooded into Residential Home after Storm

This is the aftermath of a residential home that had water and mud flood into the basement thru an entryway door after heavy rains swept thru West Michigan. We were able to react quickly to help minimize the damages and get the mud and water extracted and start the drying process helping to make it "Like it never even happened". 

Mold in a residential home

The mold growth you see in this picture is from a finished basement in a residential home. The food source for this mold was high humidity levels and lack of ventilation. If you notice MOLD in your home, do not disturb the area, call SERVPRO of Muskegon & Holland/W. Ottawa Co. 231-733-7601/616-396-8180 for an estimate today!

Mushrooms Growing from the Couch

This summer home was not winterized properly and unsupervised during a harsh winter here in West Michigan. Pipes in the home froze and burst filling the home with thousands of gallons of water over an undisclosed amount of time. The loss was not discovered until spring.  Mushrooms were found growing from the couch located inside the home. If your home has been effected with a water loss, call the professionals at SERVPRO of Muskegon & Holland/W. Ottawa Co. 231-733-7601/616-396-8180 and we will help to make it "Like it never even happened".

SERVPRO Equipment

Pictured here is a small portion of the equipment SERVPRO has on hand at all times to handle any size loss. From desiccant dehumidifiers to wood floor drying systems, SERVPRO has what it takes to handle your loss and help to make it "Like It Never Even Happened"!

SERVPRO Fleet/Uniforms

When calling on SERVPRO for services, rest assure when the estimator or crew arrives on site, no matter what time of day, they will ALWAYS be in a SERVPRO uniform and be driving in a SERVPRO marked vehicles for your peace of mind. (Pic includes one of our newest additions before its "makeover"!)

Desiccant Dehumidifier with Generator used in a large Commercial Water Loss

This Trailer Mounted Desiccant Dehumidifier with Generator was used in a large Commercial Water Loss Muskegon MI. Having this piece of equipment available allows us to handle Any Size Loss. 

Mold Containment in a Commercial Building

This mold remediation containment was used in a commercial building where mold remediation services were being performed. The purpose of the containment during the remediation process is to help limit the spread mold to uncontaminated areas.

Our Truck is Fully Equipped to Handle the next Water or Sewer Damage Call!

Whether you have a WATER, SEWER, FIRE or MOLD DAMAGE, our crews are on call 24/7 to respond. Trucks are fully equipped with what they will need to make it "Like it never even happened".